FAQ

ARE YOUR ITEMS AUTHENTIC?

Yes. Items listed as authenticated designer pieces are inspected before they're listed for sale. If you ever have a concern about the authenticity of an item you receive, contact us immediately at pat.nikollaj@gmail.com.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept major credit and debit cards, PayPal, and other payment options shown at checkout.

HOW LONG DOES SHIPPING TAKE?

Orders are processed within 1-2 business days and typically arrive within 5-10 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.

WHAT IS YOUR RETURN POLICY?

We offer a 14-day return window on eligible items. Full details, including which items are excluded, are available in our Return & Refund Policy.

HOW DO I FIND MY SIZE?

Check our Size Guide for detailed measurements across women's, men's, and footwear sizing. If you're still unsure, email us your measurements and we'll help you choose.

HOW CAN I TRACK MY ORDER?

Once your order ships, you'll receive a confirmation email with a tracking number and link. If you haven't received tracking information within 3 business days of ordering, please contact us.

HOW DO I CONTACT YOU?

Email us anytime at pat.nikollaj@gmail.com and we'll get back to you as soon as possible.